FAQ
Are your wigs ready to wear?
Yes! All IrunElewa wigs are fully customized, coming pre-bleached, pre-plucked and with an adjustable band. Our wigs are made with quality HD Lace to ensure a seamless install and quality melt.
How Should I take care of my hair
Each purchase comes with care instructions and a dust proof bag to ensure proper maintenance and an extended lifeline for your hair.
Where do you ship?
We currently ship within the U.S. and Canada. If you’re located elsewhere, please contact us, we’d be happy to discuss shipping options for your region.
Do you accept returns or offer refunds?
We do not offer returns or refunds at this time. Please ensure you properly check your order prior to completing your purchase.
Can I use heat on the hair?
Absolutely! Our hair is 100% virgin hair and can take heat. We recommend using a heat protectant before applying any heat.
Do you offer Custom Orders?
Yes! Reach out to us at hello@irunelewa.com and let’s make it happen!
How long do your products last
Wit proper care, your products can last 3-5 years
What payment methods do you accept?
We accept all major credit and debit cards and PayPal ensure a seamless experience
How can I contact you?
You can reach us via email at hello@irunelewa.com. We aim to respond to all inquiries within 24-48 hours.
Are you open to collaboration?
Absolutely! If you’ll like to work with us, please reach out to us at hello@irunelewa.com with details about yourself and the intended opportunity.